Security Overview
This page summarises how Debtcol Pro approaches security for the marketing website and product enquiry journeys. It describes practices we can state today without overclaiming. It is not a certification and does not create any warranty. Customers remain responsible for their own security decisions and configurations.
1. Our approach
We design Debtcol Pro to support structured, auditable collections operations. Security is treated as an ongoing practice rather than a fixed state, and we aim to keep controls proportionate to the sensitivity of the information involved.
2. Access control
Access to Debtcol Pro systems is limited to authorised personnel with a legitimate operational need. Access is reviewed periodically and removed when no longer required.
3. Role-based permissions
Debtcol Pro supports role-based permissions so that customers can grant users the access appropriate to their function.
4. Audit trails
Debtcol Pro is designed to support audit trails of key user actions so that customers can review who did what within their own environment.
5. Handling of website enquiry data
Information submitted through this website (demo requests, contact enquiries, report requests, calculator submissions) is treated as confidential business information and is used to respond to your enquiry as described in the Privacy Notice.
6. Shared responsibility
Security is a shared responsibility. Debtcol Pro is responsible for the security of the platform we provide. Customers are responsible for how they configure and use it, including user account management, permissioning, password hygiene, device security, and the accuracy of the data they load. Customers remain responsible for their own legal and regulatory obligations.
7. Reporting a security concern
If you believe you have found a security issue affecting Debtcol Pro or this website, please email support@legalinteract.com with a description of the issue and steps to reproduce. Please do not include real personal data in your report. We ask that you give us a reasonable opportunity to investigate and respond before any public disclosure.
8. Contact
Security & support: support@legalinteract.com
Privacy: info@legalinteract.com