Privacy Notice

Debtcol Pro is collections management software for South African law firms and debt collection agencies. This notice explains how we handle personal information submitted through this website, including demo requests, sample report requests, contact enquiries and calculator submissions. It does not constitute legal advice.

1. Who we are

Debtcol Pro is the product name used for this collections management software platform. For privacy queries about this website, contact info@legalinteract.com.

2. Information we collect

When you interact with this website we may collect:

  • contact details you provide (name, work email, organisation, role, phone if supplied);
  • the content of enquiries, demo requests and report requests;
  • information you enter into calculators or assessment tools on this site;
  • basic technical information your browser sends when loading pages (such as request headers).

We do not intentionally collect special personal information or the personal data of the individual debtors your organisation manages through this marketing website.

3. How we collect it

Directly from you when you submit a form, request a demo, request a sample report, or contact us by email.

4. Why we use it

  • to respond to your enquiry or demo request;
  • to send you the sample report or material you requested;
  • to arrange follow-up conversations about Debtcol Pro;
  • to improve the website and the information we provide.

5. Enquiry, demo and report request data

Information you submit through a demo form, contact form or report request is used to contact you about your enquiry and to send the requested material. We do not sell this information.

6. Calculator and assessment submissions

Information entered into calculators or assessments on this site is used to produce the on-screen output for you and, if you choose to share your contact details, to follow up about the result. Calculator outputs are estimates and are not financial, legal or compliance advice.

7. Marketing follow-up

If you request a demo, sample report or other material, we may contact you about Debtcol Pro in connection with that request. You can ask us to stop at any time by emailing info@legalinteract.com.

8. Sharing

We do not sell personal information. We may share information with service providers that help us operate this website and respond to enquiries. Those providers are only permitted to use the information to provide their service to us.

9. Your rights under POPIA

Under the Protection of Personal Information Act you may, subject to the Act's requirements, request access to the personal information we hold about you, request correction or deletion, object to processing, or lodge a complaint with the Information Regulator of South Africa.

10. Making a privacy request

Email info@legalinteract.com with your request. We may need to confirm your identity before responding.

11. Complaints

If you are not satisfied with our response, you may contact the Information Regulator of South Africa (inforegulator.org.za).

12. Changes to this notice

We may update this notice from time to time. The latest version will always be published on this page.

13. Contact